Have you always wanted to explore other call centres to see how they operate, get some ideas, share some learnings and build your network? For many people they may have only ever worked in one call centre or perhaps a couple. But is the grass always greener? Do other call centres get more benefits? How many calls do other call centre agents have to take a day?
This category contains articles from call centres who have been happy to share their insight about their call centre, their people and their processes. If you”d like to share information about your call centre or if you would be interested in hosting a physical tour please contact us.