Call centre life

Welcome to our collection of articles that takes a humorous look at call centre life. After all if you can’t have a laugh then who can right?

For anyone who has experienced call centre life you know it takes a special kind of person, and despite the often negative views, call centre life can actually be very rewarding!

From making some great friends, being a great launching pad for your corporate career or perhaps its just a temporary job while you are studying – one of the great things about call centre life is the diversity of the people who work in them!

And lets not forget the customers… Working in a call centre certainly exposes you to some interesting customers!

So kick back and enjoy our collection of funny call centre articles and if you enjoy our content follow us on Facebook, Twitter or Instagram.

May 1, 2018
Swear in the workplace

Swearing at work? Why the f*#k not!

A new survey has revealed that swearing is becoming increasing common in the workplace depending on what generation you were born. So can you start dropping the f bomb at work or save it for outside of work?
April 5, 2018
5 Things all contact centre workers can relate to

5 Things all contact centre workers can relate to

It doesn't matter what country or what industry your call centre is in there are 5 things all contact centre workers can relate to.
January 4, 2018
Top 10 contact centre memes for 2017

Top 10 call centre memes for 2017

We analysed all our data and can now reveal the top 10 call centre memes for 2017. If you've worked in a call centre, customer service, help desks etc enjoy a laugh or two with memes that capture the joy of working in a call centre environment.
November 1, 2017
Call Centre Nightmare Syndrome

Call Centre Nightmare Syndrome (CCNS)

The Call Centre Nightmare Syndrome (CCNS) is frighteningly real for a number of Australian's but fortunately these tips may help sufferers. OK we are taking the piss but hey, its funny.
July 19, 2017

Common types of customers and how to deal with them

When you work in a call centre you tend to notice common types of customers... Here's some tips on how to manage them so you don't go crazy.
April 6, 2017

The top 10 call centre memes for 2016

We've gone through all our data to reveal the Top 10 call centre memes for 2016 as seen on our Facebook Page Australian Call Centre Employees.
December 7, 2016

Our top 5 call centre memes for 2016

To celebrate hitting over 10k page likes on our Facebook Page we share our top 5 call centre memes this year.
October 25, 2016
Another 10 Call centre faces 2018

More call centre faces you will recognise

We've already given you 10 call centre faces you will recognise and now we've got more call centre faces that any customer service agent will know!
October 5, 2016
types of call centre customers 2018

7 types of call centre customers we’ve all had to deal with!

When you work in a call centre for any length of time you start to notice things... We share the 7 types of call centre customers we've all had to deal with. Seriously no matter what call centre you work in, they are always the same!
September 28, 2016
7 Problems only a CALL CENTRE AGENT WILL UNDERSTAND

7 problems only call centre agents will understand

For anyone who has ever worked in a call centre we reveal 7 problems only call centre agents will understand that will make you laugh (or cry when you realise you relate to EVERY. SINGLE. ONE!)
September 15, 2016
Another 7 things only a call centre agent will understand

Another 7 things only a call centre agent will understand

If you've every worked in a call centre or customer service we've got another 7 things only a call centre agent will understand. Guaranteed to give you a laugh or two!
September 14, 2016

There is a new IVR Hack to avoid call centre menus

Remember how you could press 0 to bypass that annoying call centre menu? Well now there is a new way that will get you straight to a human. Allegedly.
September 2, 2016

Call centre industry secrets revealed on Reddit

A recent survey of reddit users revealed their biggest industry secrets so we delved through them all for call centre / customer service related ones.
August 25, 2016
10 faces you make working in a call centre

10 faces you make working in a call centre

If you've had a job working in a call centre or contact centre in Australia then you will certainly recognise these 10 call centre faces!
August 2, 2016
7 Things only a call centre agent WILL UNDERSTAND

7 things only a call centre worker will understand

Ah the special world of call centres where technology, personalities and customers collide. We share 7 things only a call centre worker will understand...
July 28, 2016

New hotline launched for homesick aussies

Heading overseas you realise just how far away Australia is! Thankfully there is a new hotline launched for homesick aussies that reminds you of home.
July 14, 2016
call centre life described in 7 memes

Call centre life described in 7 memes

We reveal the common perceptions of call centre life and some of the funny views call centre agents have of themselves when working on the phones all day.
June 2, 2016
call centre secrets agents will never admit to!

6 call centre secrets agents will never admit to

Working in a contact centre can certainly be challenging on occasions. Here are six call centre secrets agents will never admit to but you never heard it from us ;)
May 24, 2016

How to get rid of telemarketing calls

Its official! The top excuses people use to get out of telemarketing calls has been revealed!
May 18, 2016

10 Signs you’ve been working in a call centre too long

There is a lot to love about working in a call centre (seriously!) but here are 10 signs you've been working in a call centre too long. And if you can relate to at least 5 of them maybe its time to seek urgent professional help!
March 31, 2016

Call centres and the comedy festival? Yep its a thing.

Call centres and the comedy festival have been thrown together as a former call centre employee launches his routine about his former call centre job.
February 4, 2016

The ultimate telemarketers revenge!

This story from the US is hard to categorise but lets just say its what happens when you push someone too far - the ultimate telemarketers revenge!