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February 14, 2020

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February 2020

Data Analysis for Contact Centres Training Course

Date: February 19 @ 9:00 am - 5:00 pm
Organiser: COPC
Event Type:
Location: The Savoy Hotel on Little Collins Street, 630 Little Collins Street
Melbourne,Victoria3000Australia
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$898.70
COPC Contact Centre Event

Learn the techniques used by some of the world's most successful companies to analyse their contact centre as well as other factors affecting the customer experience. This hands-on workshop is designed to equip you with new skills in practical data analytics that can be immediately applied.

Data Analysis for Contact Centres Training Course (NSW)

Date: February 21 @ 9:00 am - 5:00 pm
Organiser: COPC
Event Type:
Location: Novotel Sydney Parramatta, 350 Church Street
Parramatta,New South Wales2150Australia
+ Google Map
$898.70
COPC Contact Centre Event

Learn the techniques used by some of the world's most successful companies to analyse their contact centre as well as other factors affecting the customer experience. This hands-on workshop is designed to equip you with new skills in practical data analytics that can be immediately applied.

Thanks to our gold sponsors

livepro logo are 2019 gold sponsors of CX Central Knosys are 2019 Gold sponsors on CX Central