Customer Journey Mapping Podcast
In this Podcast, I talk to Shane Goldberg from CustCore Consulting to unravel the myths about Customer Journey Mapping and how they can be used to transform your business.
We answer the questions on how Customer Journey Maps work, common traps, the special tools you require and more!
You can find details about our upcoming training course on Customer Journey Mapping by clicking here – there’s a great discount coupon code to look out for at the end of the podcast as well 🙂
Podcast: Play in new window | Download (Duration: 25:20 — 34.8MB)
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