Welcome to my very first Podcast! I can’t wait to bring you all the latest tips, insights and trends specifically relating to Customer Experience (CX) and call centres or contact centres are they are now known.
I’ll be sharing my thoughts and learnings as well as bringing you interviews with some of the leaders of the CX industry so whether you are new to call centres or are looking to take things to the next level be sure to subscribe!
And if there is a particular topic you’d like to hear more about then drop me a line.
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