General Customer Experience Quiz 1

General Customer Experience Quiz 1 based on the CCXP competencies

Do you really know your Customer Experience?

With help from global Customer Experience expert Daniel Ord CCXP  we’ve put togther a short quiz to help individuals test their Customer Experience knowledge and guage their readiness for the CCXP exam. 

All of the CCXP practice questions are in multiple choice format, exactly like the official exam.

Please read through each question and choose the answer that you think is correct – that’s either a, b, c or d.

Remember that in the official exam there is no books and no notes.

So answer as best you can from your current knowledge & experience to get a feel for where you are at. 

As soon as you’ve completed the quiz you’ll receive your instant results on the screen. 

Start the Quiz below!

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