Voice of the Customer, Customer Insight & Understanding
All of the CCXP practice questions are in multiple choice format, exactly like the official exam.
Please read through each question and choose the answer that you think is correct – that’s either a, b, c or d.
Remember that in the official exam there is no books and no notes. So answer as best you can from your current knowledge & experience to get a feel for where you are at.
If you would like to fast-track your skills in all things Customer Experience Management, Daniel Ord will be delivering a 3-day CX Management Fundamentals workshop in September 2019 in Melbourne. Click here for more information and to register (bonus: get 10% off all our CX Skills courses when you subscribe to our newsletter!)
Start the Quiz!