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Our shop provides a range of great-value resources that can save you time and money for your contact centre or customer experience project. Simply select the product(s) you’d like to purchase by adding them to your cart. On checkout, you can pay by credit card and you’ll also be provided with a tax invoice if you need to claim back from your work.
We also have some free downloads that are available to all members (it’s free to join if you haven’t already).
Showing all 13 results
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Amazing Team Leader Scoring Model
$99.00 Add to cart -
Sale!
Becoming an Amazing Team Leader Guide
$39.95 Add to cart -
Sale!
Call Centre Manager Scheduler Tool
$29.00 Add to cart -
Sale!
Coachable Call Structure and Training Guide
$49.50 Add to cart -
Sale!
Creating Amazing Team Leaders Guide
$47.00 Add to cart -
Customer Journey Mapping Template
$19.95 Add to cart -
Erlang C Calculator PRO
$79.95 Add to cart -
Event Calendar Listing
Starting from $27.00 AUD Select options -
Sale!
Frontline Agents Skills Audit and Coaching Plans
$49.50 Add to cart -
Press Release
$49.95 Select options -
Sale!
Team ‘Buy In’ Template
$19.95 Add to cart -
Sale!
Team Leader Scheduler Tool
$24.50 Add to cart -
Sale!
Team Leader Skills Audits and Coaching Plans Guide
$49.50 Add to cart