Submit a Press Release

If you’ve got news you’d like to share about your business, our Press Release section enables you to put your news on the home page of CX Central, one of Australia’s leading sources of information for CX professionals.

Visited by tens of thousands of call centre and customer services professionals each month, CX Central provides a wealth of resources for those looking to learn more and do more for their customers, making it the perfect place to share your press release.

Please note to submit a Press Release you’ll need to join our free members program – it only takes seconds to join.

Submit your Press Release

(Please note you need to be a member to submit a Press Release. Click here to join for free)

Frequently asked questions

Is there any cost?

No, we don’t charge to publish your press release but you do need to be a member of our site (it’s free to join).

Is there a set format for Press Releases?

Yes, most Press Releases follow a fairly standard format. We’ve developed a handy template that you can view and our online form submission will also guide you through the preferred format.

What can I include in my Press Release?

It’s really up to you. We try and publish ‘as is’ as long as you follow the standard format and that your release is relevant to the contact centre/CX industry.

Are there any restrictions?

Yes, your Press Release needs to be relevant to CX professionals and not just contain advertising about your product or service).

How can I promote my Press Release so that it reaches a wider audience? 

If you’re looking for ways to engage with CX Central’s audience, a Press Release is unlikely to be the best option.

To reach as many people as possible, we suggest you submit editorial content that provides valuable insights and information for our readers – this also helps to position you as an authority in the CX and customer service centre field.

For advertorial content in which you’re actively promoting your business, it’s best to consider our advertising options.

Where does my Press Release get published?

All Press Releases are published on our website in our Press Release category with the latest Press Releases also displaying on our Home Page and in the sidebar of our Business Directory. We may also publish on our LinkedIn company page and via our Twitter account.

How quickly does my Press Release get published?

We try to get releases online within 24 hours of receiving them on business days.

Can I set an embargo on the release date and time?

Yes you can. When you complete our online submission form, you can choose the date and time for release.

Do you promote your Press Release through your social media channels?

One of the main reasons for our continued growth is to ensure we provide high quality targeted content for our audience.

We constantly monitor the amount of content we are publishing and give a higher priority to editorial content so we do not guarantee any distribution via our social media channels. If you would like to broaden the reach of your Press Release please refer to our paid advertising options.

If we assess your Press Release as being of high interest for our audience, we may choose to write a follow-up article.

How many people will see my Press Release?

We generate tens of thousands of visitors to our website each month providing you with access to a quality audience of CX professionals. How many people read your press release will vary.

Submit your Press Release