Our audience of over 27k call centre professionals relies on CX Central to keep them abreast of the latest news in the CX and call centre industry and this is where you can submit your call centre industry news, customer service news and call centre technology news for publishing.
CX Central is a vendor and industry agnostic resource for CX and call centre professionals with thousands of website visitors per week and the largest source of call centre articles and resources in Australia.
To be considered a news worthy item, your submission must add value to our audience and not contain advertising content. If you’re unsure contact us or refer to some of our other options to distribute your message including:
Frequently asked questions
What’s the difference between a news article and a Press Release?
News stories don’t have a set format or a minimum size and enable you to easily share information, announcements, celebrations and observations with the CX community.
What can I include in my news story?
Your news needs to be related to customer experience, Customer Service, Technology, Leadership etc. Essentially topics that are of interest to CX Professionals.
Is there any content restrictions on news stories?
Yes, we don’t accept news stories with any advertising contained within the news.
Is there any cost to submit a news article?
No, submitting a news story is completely free.
Is there a word length limit for a news story?
No, we just encourage you to provide enough information to convey your message.