The Personal Resilience Program is a one-day workshop for anyone working in a fast-paced and often reactive environment. Event now Sold Out!
This full-day interactive workshop will introduce your team to the principles of innovation, and teach them practical techniques that can be used with teams large or small to embed an innovation culture that will set your business up for success! Auscontact members save $200
This ‘back to basics’ workshop comes with a twist - it’s focussed on contact centre fundamentals that will apply in 2022! Auscontact members save $275
This 3-day Workforce Management Essentials course is designed to teach you the foundations of good WFM, and how to implement them in your own business.
Dynamic Leaders Tutelage is a one day program where attendees will learn strategies and tools to lead their teams effectively. Gain the confidence to know when to intervene, where to inspire and, who to influence.