Learn global-best practice contact centre management skills delivered by the leading global contact centre expert Daniel Ord who is visiting Melbourne in April 2020 - Limited spaces so don't miss out! This course has been postponed due to the COVID-19 pandemic.
Learn how to design, build and implement a Quality Assurance program specifically for a contact centre in this global best-practice training course. This event has been postponed due to the COVID-19 pandemic
Learn the fundamental skills required to becoming a Customer Experience (CX) Manager with these globally recognised skills delivered by leading CX global trainer Daniel Ord in Melbourne this April. This course has been postponed due to the COVID-19 pandemic.