Name: Workforce Management Essentials August 2020
Start: 2020-08-25T09:00:00+10:00
End: 2020-08-27T17:00:00+10:00
Location: Virtual

August 10, 2020

Getting past gatekeepers when cold calling
August 6, 2020 0
Discover a successful Cold Call Strategy that gets gatekeepers to help you get through to decision-makers to have a genuine conversation with them!
Knowledge Management Helping you Work Remotely
July 29, 2020 0
Working from home is here to stay so we look at one of the most useful tools in helping you work remotely in the contact centre.
Benefits of a Cloud-Based Contact Centre Environment
July 28, 2020 0
For the contact centre industry it’s been a true game-changer – learn the benefits of a Cloud-Based Contact Centre and how it can benefit your business.

Resources for the Customer Experience & Contact Centre Industry in Australia

Virtual Coffee Roundtable – Your Customers