The Contact Centre Team Leader has arguably the most important job in a Contact Centre but they often have barriers stacked against them to achieve any real success.
These simple ergonomics training tips will help improve your employee’s wellbeing in the call centre or office and will reduce injuries and lost work time.
If you’re struggling to get your work done in the office then we’ve got 5 ways to stop getting interrupted at work that you can put into action immediately.
If your call centre is still doing things manually we’ve got 3 tips on using call centre technology to improve productivity. Whether its to more efficiently handle inbound calls or increase your capacity with outbound calls these three tips are sure to help.
