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March 3, 2021
CX Central australian contact centre industry 2020

Resources & Advocacy for the Australian Call Centre, BPO & CX Industry

Latest Articles

LATEST CX CENTRAL PODCAST

  • Maksim Lukascuk Podcast from Avaya
    Host Justin Tippett interviews Maksim Lukasuk to discuss the latest in contact centre technology, CX, cloud and automation.

LATEST INDUSTRY PRESS RELEASES

  • Delacon adds three clients as pandemic calls increase
    Marketing specialist Delacon has added Bridgestone Australia, Simply Energy and Smart Pay as the pandemic drives record numbers of calls.
  • MaxContact Completes Outbound Call Centre Software
    Surge Direct deploys MaxContact Call Centre Software Brisbane, 22 February 2021 – Surge Direct, one of Australia’s fastest-growing sales and marketing companies, has announced the deployment of the MaxContact cloud contact centre outbound dialler solution

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