December 16, 2019
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Latest Articles

  • Call Design, an international workforce solutions company, has announced a strategic partnership with gamification company Datagamz.

  • How to reduce call centre pain with three easy skills

    Reduce call centre pain

    Learn how to reduce call centre pain with these three simple self-care skills that will reduce the likelihood of injuries and improve your comfort levels.

  • How to manage remote employees for success

    Follow these 10 top tips on how to manage a team of remote employees that will boost employee engagement and your organisational objectives.

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Upcoming Industry Events

Feb 25

Customer Contact Week 2020

February 25, 2020 @ 8:00 am - February 28, 2020 @ 5:00 pm
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Apr 13

Customer Experience Management Fundamentals

April 13, 2020 @ 9:00 am - April 15, 2020 @ 5:00 pm
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$2495
Apr 16

Contact Centre Management Course

April 16, 2020 @ 9:00 am - April 17, 2020 @ 5:00 pm
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$1995
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