As customer service and workplace processes change, so must staff engagement and reward tactics – Here are 3 new ideas to reward your call centre team.
If you are looking at way to improve the customer experience then you need to tap into the benefits of call monitoring. There is no more powerful voice in your business than listening first hand to a customer call and sharing that experience with your broader business to drive change.
We’ve got 3 more call centre games to boost performance and improve staff engagement in your contact centre and the best news, they don’t cost much to implement!
