Name: Leading Change (WA)
Start: 2019-11-15T09:00:00+08:00
End: 2019-11-15T16:00:00+08:00
Location: Perth CBD Venue (TBC)

10 Methods to Manage Remote Employees for Success
November 6, 2019 0
Follow these 10 top tips on how to manage a team of remote employees that will boost employee engagement and your organisational objectives.
CSIA 2019 Australian Service Excellence Award Winners
October 27, 2019 Last Updated: October 28, 2019
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The CSIA 2019 Australian Service Excellence Award Winners have been announced recognising best practice and innovation in customer service in Australia.
Embracing opportunity within future contact centres
October 17, 2019 Last Updated: November 10, 2019
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Fear not! Job losses and robot centres are not the future. There is opportunity for growth and excellence within your contact centre.

Best Practice for Customer Experience Operations

Leading Change (VIC)