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April 26, 2019

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Solutions for CX & Call Centres in Australia

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How to Improve Performance

Call centre technology to improve productivity

Using call centre technology to improve productivity

If your call centre is still doing things manually we’ve got 3 tips on using call centre technology to improve productivity. Whether its to more efficiently handle inbound calls or increase your capacity with outbound calls these three tips are sure to help.

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May 01

Creating High-Impact CX Programs

May 1 @ 8:00 am - 4:30 pm
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COPC® Best Practices for Customer Experience (CX) Operations

May 13 @ 8:00 am - May 17 @ 5:00 pm
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$4,640
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High Performance Contact Centre Management

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