Sydney call centre outsourcer Peakbound closes
News & Press Releases

Sydney call centre outsourcer closes

Sydney based call centre outsourcer Peakbound closes its doors after suffering collateral damage as part of the Financial Services Royal Commission.

LifeFlight Foundation launches BPO business
News & Press Releases

New BPO promises to save money and lives

The LifeFlight Foundation has launched their own BPO business using a “profit for a purpose” model which allows businesses to utilise their fundraising skills and infrastructure with all profits made used to keep the iconic RACQ Lifeflight Rescue helicopters flying.

Probe Group to acquire Salmat in new acquisition
News & Press Releases

Probe Group to acquire Salmat Ltd’s contact business

Big news in the Australian BPO and call centre outsourcing industry with Probe Group to acquire Salmat Ltd’s contact business that will collectively manage over 3,500 across Australia, New Zealand and the Philippines.

Unity4 announce rebranding
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Unity4 rebrand for the next stage of growth

At home agents specialist call centre outsourcer Unity4 rebrand to launch into their next stage of growth with a new website and tagline ‘Good conversations’.

SMART Group start offering South Africa call centre solution
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SMART Group move call centre outsourcing to South Africa

Melbourne based call centre outsourcer SMART Group has announced plans to move call centre outsourcing to South Africa to provide Australian companies with a cost effective alternative to Philippines based call centre outsourcers.

SIQ announces opening of NZ contact centre
News & Press Releases

SIQ Announces opening of NZ contact centre

SIQ, a Melbourne based call centre outsourcer has announced the opening of their new call centre in Auckland New Zealand providing options for small businesses looking for call centre outsourcing solutions.