How to play call centre poker to boost performance
How to Improve Performance

Call Centre Poker

Call Centre Poker is a game that can be used in inbound or outbound contact centres to improve performance results (and its fun!).

5 Ways to reduce office interruptions 2019
Call Centre Health & Wellbeing

5 Tactics to stop being interrupted at work

If you’re struggling to get your work done in the office then we’ve got 5 ways to stop getting interrupted at work that you can put into action immediately.

Call centre technology to improve productivity
How to Improve Performance

Using call centre technology to improve productivity

If your call centre is still doing things manually we’ve got 3 tips on using call centre technology to improve productivity. Whether its to more efficiently handle inbound calls or increase your capacity with outbound calls these three tips are sure to help.