3 Tips for dealing with customer abuse when working in customer service
Call Centre Agent Tips

3 Ways to manage Customer Abuse

If you find yourself on the receiving end of an abusive customer we’ve got 3 tips on how to manage customer abuse that will help bring things to an end.

Tips on how to manage angry customers
Call Centre Agent Tips

How to manage angry customers

If you work in a call centre or customer service these expert tips will help you to manage angry customers and get the conversation back on track.

How to handle cold call objections
Call Centre Agent Tips

How to handle cold call objections

Here are 5 tips on how to handle cold call objections that will help you boost your sales conversions and ensure you are a lot less frustrated!