Knowledge Management software for contact centres
CX Central Podcast

Knowledge Management Software

On this CX Central Podcast we talk to Brad Shaw, Managing Director of livepro to learn all about Knowledge Management in contact centres.

The CX Central Podcast with guest Daniel Ord talking about how to gain your CCXP credential
CX Central Podcast

How to gain your CCXP

We talk to Daniel Ord, a Recognised Training Provider for the CXPA about their CCXP credential and what it takes to achieve it.