Call Centre Management Tips 4 common questions when launching live chat October 3, 2016 Last Updated: December 31, 2019Carolyn Blunt We’ve got the 4 of the most common questions (and answers!) when launching live chat into your business helping you to improve the customer experience, lower costs and increase sales.
Call Centre Career Tips How call centre skills help you with any career July 22, 2016 Last Updated: November 24, 2019Carolyn Blunt These 7 call centre skills learnt on the job are valued by all employers and provide a great platform to launch a successful career in any direction.
