CX Central is now the Australian Customer Experience Professionals Association (ACXPA). View website >

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November 3, 2026
HomeAuthorsGregory V.Chapman

Articles by Gregory V.Chapman

About Gregory V.Chapman
Gregory is passionate about researching new technologies in both mobile, web and WordPress. Also, he works on writing service review websites Online Writers Rating. Gregory is in love with stories and facts, so he always tries to get the best of both worlds.
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Does Live chat support improve the customer experience?
How to Improve the CX

How a Great Customer Experience comes from Live Chat Support

February 26, 2020 Last Updated: March 10, 2020
Gregory V.Chapman

There is increasing evidence of how a great customer experience comes from Live Chat Support so is it something your business should be offering?

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NEW INDUSTRY ASSOCIATION in AUSTRALIA!

After 11 years, CX Central has now transitioned to the Australian Customer Experience Professionals Association (ACXPA).

ACXPA connects Australia’s contact centre, customer experience, digital service and customer service professions and has been founded, and is managed, by industry leaders to create better customer, business, career and industry outcomes. Learn more about ACXPA >

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