Improve the CX
Why the small business CX is better
These days all companies spruik the importance of customer experience but Nick Collet is calling b*llsh*t on big businesses approach to CX where there is too much talk and not enough action.
Articles by Nick Collett
About Nick Collett
Nick is a Financial Services and Contact Centre professional with extensive senior management experience in contact centres, direct sales and face-to-face advice distribution businesses.