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July 27, 2026
HomeAuthorsGraeme Gilovitz

Articles by Graeme Gilovitz

About Graeme Gilovitz

Graeme Gilovitz is the Global Sales Development Director for Lightico after previously heading up Jacada’s Business Development team for the EMEA and APAC regions. Armed with a background in marketing & recruitment, Graeme sees the world differently from others.


He uses his "disruptive thinking" to find ways of enabling people and businesses to gain a competitive edge in a very overcrowded and complex world.

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Choosing the right digital solution to improve the CX
Technology (Core)

Why its so tough choosing the right digital platform to improve CX

June 19, 2017 Last Updated: July 12, 2020
Graeme Gilovitz

Choosing the right digital platform to improve CX has never been more difficult and this article explores how some companies are tackling the issue.

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NEW INDUSTRY ASSOCIATION in AUSTRALIA!

After 11 years, CX Central has now transitioned to the Australian Customer Experience Professionals Association (ACXPA).

ACXPA connects Australia’s contact centre, customer experience, digital service and customer service professions and has been founded, and is managed, by industry leaders to create better customer, business, career and industry outcomes. Learn more about ACXPA >

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