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May 18, 2026
HomeAuthorsFrank Hamilton

Articles by Frank Hamilton

About Frank Hamilton
Frank Hamilton has been working as a translator at translation service TheWordPoint. He is a professional writing expert in such topics as blogging, digital marketing and self-education. He also loves travelling and speaks Spanish, French, German and English.
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How Customer Service influences profit
CX Executive Tips

5 Ways Customer Service Influences Profit

February 17, 2020 Frank Hamilton

It’s not easy acquiring new customers so we’ve got 5 Ways Customer Service Influences Profit including current stats on why customer service matters.

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NEW INDUSTRY ASSOCIATION in AUSTRALIA!

After 11 years, CX Central has now transitioned to the Australian Customer Experience Professionals Association (ACXPA).

ACXPA connects Australia’s contact centre, customer experience, digital service and customer service professions and has been founded, and is managed, by industry leaders to create better customer, business, career and industry outcomes. Learn more about ACXPA >

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