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April 11, 2021
HomeAuthorsJohn Johnson

Articles by John Johnson

John Johnson
About John Johnson
A veteran of Customer Service, Contact Centre and Outsourcing industries, John is currently VP Sales Channel N. America for TechSee.
Website LinkedIn
Current BPO challenges
Call Centre Outsourcing

The Current BPO Challenges and 6 solutions for survival

March 15, 2018 Last Updated: November 24, 2019
John Johnson

The traditional call centre BPO margins model is quickly evaporating – We examine the current BPO challenges and provide solutions on how to survive.

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