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March 1, 2021
HomeAuthorsJason Mallia

Articles by Jason Mallia

Jason Mallia
About Jason Mallia
Jason Mallia is Country Manager, Australia and New Zealand, at Confirmit, the leading global solutions provider for Customer Experience, Voice of the Employee and Market Research. Jason has extensive sales and management experience in IT solutions for marketing, analytics, customer centricity, and data management and has led sales teams in five countries.
Website LinkedIn
Tips for Calming Angry Customers
CX Executive Tips

Calming Angry Customers in the Age of Rage

February 21, 2019 Last Updated: March 10, 2020
Jason Mallia

Disgruntled customers can be very damaging to your business so we look at some tips on how to calm angry customers in the age of rage.

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