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May 4, 2026
HomeAuthorsChris Robinson

Articles by Chris Robinson

About Chris Robinson
Chris Robinson has been established in the customer communications scene for over 20 years. His unique approach to working has made him a pioneer in the contact centre space. Chris prides himself on delivering exceptional experiences, not only for his clients and customers; but for his employees too.
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tips for managing call centre agents remotely
Call Centre Management Tips

Top tips for managing call centre staff remotely

July 23, 2020 Last Updated: December 16, 2023
Chris Robinson

With COIVD changing how contact centres operate, we share 7 hot tips on how to manage call centre staff remotely

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NEW INDUSTRY ASSOCIATION in AUSTRALIA!

After 11 years, CX Central has now transitioned to the Australian Customer Experience Professionals Association (ACXPA).

ACXPA connects Australia’s contact centre, customer experience, digital service and customer service professions and has been founded, and is managed, by industry leaders to create better customer, business, career and industry outcomes. Learn more about ACXPA >

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