Businesswoman, speaker, mentor and executive coach: Founder and CEO of FuturePeople.
Tertiary qualified in HR and Psychology, University of Sydney. Member of AHRI and ATA, as well as CEO Institute. Honorary Fellow of CSIA. Fellowship with the Recruitment Consulting Services Association (RCSA). Genos Emotional Intelligence (EI) Accredited.
They are the next leaders of your business – here are three tips that will help you develop millennials into leaders and prepare for the immediate future.
When over 50% of customers would pay more for better service, discover how improving emotional fitness for your call centre agents can increase profits.
February 8, 2016Last Updated: December 27, 2019 Linda Simonsen0
The new business currency is emotional and understanding the link between employee and customer engagement is crucial for businesses to succeed in an increasingly competitive environment.
