Call centre management tips
The top three attributes of a good contact centre
There are three critical attributes of a good contact centre – we reveal what they are and explain why the contact centre plays a critical role in CX.
Articles by Julian Sinclair
About Julian Sinclair
Julian Sinclair is a high-energy, results-driven, strategically focused, hands-on senior sales leader with a continued record of achieving substantial, profitable & sustainable new business in highly competitive markets.