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October 17, 2026
HomeAuthorsBlaine Slater

Articles by Blaine Slater

About Blaine Slater
Blaine Slater is the Group Executive - New Business, who is responsible for working closely with strategic partners to assist them with the design, setup and integration of their customer engagement technology and operational delivery with TSA Group.
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Why Australian Brands embracing onshore call centres
Call Centre Outsourcing

Australian Brands are embracing onshore call centres (again)

July 6, 2021 Blaine Slater

With COVID impacting offshore call centres there’s been an influx of Australian Brands embracing onshore call centres for 3 key reasons.

POPULAR ARTICLES

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    September 27, 2016 Last Updated: August 13, 2021
    Working in the Australian call centre industry often receives some bad press so here are 15 positive things about working in the industry.
  • The 15 best things about working in a call centre

    The 15 best things about working in a call centre

    May 17, 2016 Last Updated: June 21, 2021
    We think working in a call centre gets a bad wrap so we reveal the 15 best things about working in a call centre and why it’s a great career choice.

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NEW INDUSTRY ASSOCIATION in AUSTRALIA!

After 11 years, CX Central has now transitioned to the Australian Customer Experience Professionals Association (ACXPA).

ACXPA connects Australia’s contact centre, customer experience, digital service and customer service professions and has been founded, and is managed, by industry leaders to create better customer, business, career and industry outcomes. Learn more about ACXPA >

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