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March 7, 2021
HomeAuthorsCharlie Svensson

Articles by Charlie Svensson

Charlie Svensson
About Charlie Svensson
Charlie Svensson is a digital marketer and a part-time blogger from San Francisco, CA. He is mainly interested in business, entrepreneurship, digital marketing, and customer relationship management. Apart from writing, Charlie enjoys travelling and long-distance running.
Do happy employees provide better customer service?
Employee Engagement

Do Happy Employees Provide Better Customer Service?

February 3, 2021 Charlie Svensson

Ever wanted to know the answer to the question: Do Happy Employees Give Better Customer Service? We reveal the answer!

How AI can improve customer service efficiency
Technology (Advanced)

How AI Can Make Customer Service More Efficient

January 13, 2021 Charlie Svensson

Learn 5 key ways AI Can Make Customer Service more efficient to lower costs and improve the customer experience.

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    Using Emotion and Logic in Sales
    March 3, 2021
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How to improve your CX

  • How to reduce customer churn
    How to reduce Customer Churn
    July 13, 2017 Last Updated: February 27, 2020
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How to Boost Employee Engagement

  • How to Design a Call Centre Reward and Recognition Program
    Call Centre Reward and Recognition Program
    February 21, 2021
  • Do happy employees provide better customer service?
    Do Happy Employees Provide Better Customer Service?
    February 3, 2021
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  • Tips on using Emotion and Logic to increase sales
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    January 21, 2021

Our most recent posts

  • Using Emotion and Logic in Sales March 3, 2021
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