Budgets have been cut and CX professionals are expected to stay ahead of the curve and generally do more with less. Join Australia and New Zealand's leading CX experts as we discuss what's next in CX over for three FREE days of insights at CCO Online A/NZ! The October 2020 Customer Service Excellence training course is our flagship Customer Service course for Frontline Team Members in Contact Centres & Face to Face Environments. The course is facilitated by global contact centre expert Daniel Ord over 4 x 4-hour sessions via ZOOM. Given the challenges with COVID, this year the Auscontact 2020 National Conference will be virtual with a guest panel sharing their learnings and insights and Auscontact's new Research partner will present the findings from the latest Consumer CX Insights report.
Chief Customer Officer Online ANZ
Customer Service ‘Excellence’ – October 2020
Auscontact 2020 Virtual Conference
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Free
Scheduled
Event Organiser:
Corinium Intelligence
$697
Scheduled
Event Organiser:
CX Skills
$300
Scheduled
Event Organiser:
Auscontact
