Genesys acquire Interactive Intelligence in huge call centre technology deal
News & Press Releases

Genesys Acquire Interactive Intelligence

The competition for the dominant contact centre technology provider is heating up with Genesys to purchase Interactive Intelligence for $2b USD

News & Press Releases

Indonesia’s Telkom acquires Contact Centres Australia

News just in: Indonesia’s Telkom acquires Contact Centres Australia. TELEKOMUNIKASI Indonesia (Telkom), Indonesia’s largest telcommunications company, will acquire Contact Centres Australia, a call centre operator, through its subsidiary Telekomunikasi Indonesia International (Telin), as part of its overseas expansion efforts. Telkom