Contact Centre Management Mythbusters Pt2 with Daniel Ord and Justin Tippett
CX Central Podcast

Contact Centre Mythbusting Part 2

Global experts Justin Tippett and Daniel Ord join forces again to bust some contact centre management myths focussing on success metrics including AHT, Occupancy and more!

Everything you need to know about call centre headsets
CX Central Podcast

Call Centre Headsets

Everything you need to know about Call Centre Headsets on the CX Central Podcast with Justin Tippett and special guest, Geoff Crane.