Call Centre technology company Avaya files for bankruptcy
News & Press Releases

Avaya files for bankruptcy

Contact Centre technology provider Avaya files for Bankruptcy which will cause some uncertainty for contact centres in Australia using the Avaya platform.

Is Genesys about to acquire Avaya?
News & Press Releases

Is Genesys about to acquire Avaya?

It what would be a big shakeup for the global contact centre software market, there are reports of Genesys about to acquire Avaya.