Avaya files for bankruptcy
News & Press Releases

Avaya files for bankruptcy

Avaya files for Bankruptcy – The contact centre technology provider has used the Chapter 11 clause in the USA in an attempt to restructure their business. The uncertainty could be a cause for concern with contact centre operators who are dependent on the call centre platform to deliver their call centre services.

Is genesys about to acquire genesys
News & Press Releases

Is Genesys about to acquire Avaya?

It what would be a big shakeup for the global contact centre software market, there are reports of Genesys about to acquire Avaya.