CX Central is now the Australian Customer Experience Professionals Association (ACXPA). View website >

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September 6, 2026
Homedress policy

dress policy

CX Executive Tips

Does it really matter what you wear in a call centre?

July 11, 2017 Last Updated: February 1, 2021
Justin Tippett

Does it really matter what you wear in a call centre? Find out what happens when one employee decided it was time the rules were changed.

casual clothes policy
CX Executive Tips

What really happens when you switch to a casual clothes policy?

April 8, 2017 Last Updated: November 17, 2019
Mark West

We look at the truth behind what really happens in the workplace when you switch from corporate attire to a casual clothes policy.

A guide to call centre dress code policy
Call Centre Management Tips

A guide to a call centre dress code policy

September 6, 2016 Last Updated: December 1, 2019
Justin Tippett

Get some tips on how to implement a dress code policy in your call centre to avoid any awkward conversations or disciplinary actions.

POPULAR ARTICLES

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    Customer Retention is a tactic widely used by companies across the globe but is it just a false economy that actually creates disloyalty with customers?
  • Facts about working in the Australian Call Centre Industry

    15 things you didn’t know about working in the Australian call centre industry

    September 27, 2016 Last Updated: August 13, 2021
    Working in the Australian call centre industry often receives some bad press so here are 15 positive things about working in the industry.

OUR GOLD SPONSORS

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  • 4 tips for developing effective team leaders in the call centre
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How to Boost Employee Engagement

  • How to build a staff rewards calendar
    How to build a staff rewards calendar
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  • How and why contact centre agents need to know your ideal customer
    How to identify your ideal customer
    January 4, 2021
  • 6 Tips for motivating call centre agents
    Six best practice ideas for motivating call centre agents
    April 4, 2018 Last Updated: December 30, 2019
Looking for the latest industry insights and expert tips? All new content is published on the ACXPA Website >
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NEW INDUSTRY ASSOCIATION in AUSTRALIA!

After 11 years, CX Central has now transitioned to the Australian Customer Experience Professionals Association (ACXPA).

ACXPA connects Australia’s contact centre, customer experience, digital service and customer service professions and has been founded, and is managed, by industry leaders to create better customer, business, career and industry outcomes. Learn more about ACXPA >

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