Articles with 'privacy'

June 15, 2026

November 21, 2016 Last Updated: November 23, 2019
Justin

Offshore call centre data security is in the spotlight again with an Indian company allegedly selling personal data on Australian telco consumers.

15 things you didn’t know about working in the Australian call centre industry

September 27, 2016 Last Updated: August 13, 2021

Working in the Australian call centre industry often receives some bad press so here are 15 positive things about working in the industry.
False economies of a Customer Retention Strategy

February 6, 2017 Last Updated: June 21, 2021

Customer Retention is a tactic widely used by companies across the globe but is it just a false economy that actually creates disloyalty with customers?