Articles with 'privacy'

September 6, 2026

November 21, 2016 Last Updated: November 23, 2019
Justin

Offshore call centre data security is in the spotlight again with an Indian company allegedly selling personal data on Australian telco consumers.

Does using overseas call centres really matter?

August 22, 2017 Last Updated: March 11, 2021

Does a call centre location really matter for customers or for businesses? We look into the key success factors using offshore call centres.
15 things you didn’t know about working in the Australian call centre industry

September 27, 2016 Last Updated: August 13, 2021

Working in the Australian call centre industry often receives some bad press so here are 15 positive things about working in the industry.