CX Central is now the Australian Customer Experience Professionals Association (ACXPA). View website >

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April 28, 2026
HomeSMAART Recruitment

SMAART Recruitment

New future Leaders mentoring program
Call Centre Career Tips

Contact Centre Future Leaders Mentoring Program

September 4, 2017 Last Updated: November 30, 2019
Justin

A new Contact Centre Future Leaders Mentoring Program is being launched in Melbourne helping those looking to forge a career in contact centres.

POPULAR ARTICLES

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    August 22, 2017 Last Updated: March 11, 2021
    Does a call centre location really matter for customers or for businesses? We look into the key success factors using offshore call centres.
  • The false economy of a customer retention strategy

    False economies of a Customer Retention Strategy

    February 6, 2017 Last Updated: June 21, 2021
    Customer Retention is a tactic widely used by companies across the globe but is it just a false economy that actually creates disloyalty with customers?

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TEAM LEADERS TIPS

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    June 16, 2021 Last Updated: July 28, 2021

How to Boost Employee Engagement

  • Why you need table tennis at work
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    5 Ways to increase positivity in the workplace
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  • 5 Tips to inspire your customer service team 2019
    5 Tips to inspire your customer service team
    July 19, 2016 Last Updated: December 16, 2023
Looking for the latest industry insights and expert tips? All new content is published on the ACXPA Website >
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NEW INDUSTRY ASSOCIATION in AUSTRALIA!

After 11 years, CX Central has now transitioned to the Australian Customer Experience Professionals Association (ACXPA).

ACXPA connects Australia’s contact centre, customer experience, digital service and customer service professions and has been founded, and is managed, by industry leaders to create better customer, business, career and industry outcomes. Learn more about ACXPA >

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