News & Press Releases Australians Intolerant to Poor Customer Service February 28, 2019 Last Updated: December 1, 2019Justin RingCentral research shows Australia is the least tolerant country to poor customer service with six brands dropped a year as a result of a bad experience.
CX Executive Tips Contact Centre volumes declining January 2, 2017 Last Updated: December 16, 2023Justin A new survey confirms that contact centre volumes are declining as customers search the internet for answers ahead of a calling a call centre.
