October 3, 2016Last Updated: December 16, 2023 Carolyn Blunt
We’ve got the 4 of the most common questions (and answers!) when launching live chat into your business helping you to improve the customer experience, lower costs and increase sales.
July 22, 2016Last Updated: August 11, 2021 Carolyn Blunt
These 7 call centre skills you learn on the job are valued by all employers and provide a great platform to launch a successful career in any direction.
