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September 27, 2026
HomeAuthorsDerek Bullard

Articles by Derek Bullard

About Derek Bullard
Derek is a seasoned executive and entrepreneur that has successfully founded and led multiple high growth organizations. Passionate about social causes, Derek has worked, volunteered or served on the board of directors for several non-profit organizations and he has been featured and provided insight to various media outlets including CNBC.COM and The Associated Press.
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How to be a more cost-effective leader
CX Leadership Tips

How to be a more cost-effective leader

April 20, 2015 Last Updated: January 7, 2020
Derek Bullard

With most organisations heavily focused on cost optimisation, we reveal 3 tips on how to be a more a cost-effective leader in your business.

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NEW INDUSTRY ASSOCIATION in AUSTRALIA!

After 11 years, CX Central has now transitioned to the Australian Customer Experience Professionals Association (ACXPA).

ACXPA connects Australia’s contact centre, customer experience, digital service and customer service professions and has been founded, and is managed, by industry leaders to create better customer, business, career and industry outcomes. Learn more about ACXPA >

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