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August 16, 2026
HomeAuthorsDave Fish

Articles by Dave Fish

About Dave Fish

Dave has 20+ years of applied experience in understanding consumer behaviour and consulting with Global 50 companies. He regularly writes and presents on those topics at conferences and professional publications.


Dave has held several executive positions with MaritzCX, Maritz Research, J.D. Power and Associates, Toyota Motor Sales, and American Savings Bank and is currently the founder of CuriosityCX and SVP for ORC International.

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Choosing the right technology partner for your contact centre
Technology (Core)

8 Tips for choosing the right contact centre technology partner

June 22, 2017 Last Updated: March 14, 2020
Dave Fish

if you are looking to upgrade your call centre tech, we’ve got a vendor agnostic insight into how to choose the right contact centre technology partner.

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NEW INDUSTRY ASSOCIATION in AUSTRALIA!

After 11 years, CX Central has now transitioned to the Australian Customer Experience Professionals Association (ACXPA).

ACXPA connects Australia’s contact centre, customer experience, digital service and customer service professions and has been founded, and is managed, by industry leaders to create better customer, business, career and industry outcomes. Learn more about ACXPA >

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