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June 15, 2026
HomeAuthorsDoris Higginbotham

Articles by Doris Higginbotham

About Doris Higginbotham
Ms. Doris Higginbotham has been President of Canon Information Technology Services, Inc., a wholly owned subsidiary of Canon U.S.A., Inc. since January 14, 2013.
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How to improve staff and customer engagement
Employee Engagement

5 Tips to improve staff and customer engagement

December 3, 2014 Last Updated: November 30, 2019
Doris Higginbotham

Improve staff and customer engagement in your call centre with these five simple and effective tips you can implement into any business.

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NEW INDUSTRY ASSOCIATION in AUSTRALIA!

After 11 years, CX Central has now transitioned to the Australian Customer Experience Professionals Association (ACXPA).

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