News & Press Releases Zendesk is growing rapidly in Australia & NZ February 6, 2014 Last Updated: March 15, 2020Justin Zendesk is growing rapidly in Australia & NZ as customers use their cloud-based solutions to manage customers enquiries over a number of channels.
Call Centre Health & Wellbeing Bullying culture in the call centre January 13, 2014 Last Updated: November 29, 2019Justin A union has claimed there is a bullying culture in the call centre for one Australian outsourcer that provides telemarketing services for charities.
CX and Call Centre Awards 2013 Victorian ATA Winners Announced July 21, 2013 Last Updated: November 17, 2019Justin Congratulations to the winners just announced in the 2013 Victorian ATA Awards for the best contact centre professionals in Victoria.
