Articles by Liz Kirk (PhD)

Learn how to reduce call centre pain with these three simple self-care skills that will reduce the likelihood of injuries and improve your comfort levels.

Gaps in Ergonomics training are costing Australian businesses billions of dollars with 11% of call centre agents experiencing chronic pain every day according to new research.

These simple ergonomics training tips will help improve your employee’s wellbeing in the call centre or office and will reduce injuries and lost work time.

Research suggests 1 in 10 employees experience chronic pain in call centres however the good news is there are steps you can take to reduce it.

A guide to call centre workplace injuries including how to prevent, identify and manage injuries and how to develop a Return To Work (RTW) program.