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September 10, 2026
HomeAuthorsAlok Kulkarni

Articles by Alok Kulkarni

About Alok Kulkarni
Alok Kulkarni is the CEO and Co-Founder of Cyara, a leading Automated Customer Experience Assurance Platform provider.
Website LinkedIn
A female customer holding a phone and credit card with the title How brands can empower customers, protect contact centres and pass the pandemic stress test
CX Executive Tips

How brands can empower customers, protect contact centres and pass the pandemic stress test

October 5, 2021 Last Updated: May 25, 2025
Alok Kulkarni

5 expert tips on how brands can empower customers, protect contact centres and pass the pandemic stress test.

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NEW INDUSTRY ASSOCIATION in AUSTRALIA!

After 11 years, CX Central has now transitioned to the Australian Customer Experience Professionals Association (ACXPA).

ACXPA connects Australia’s contact centre, customer experience, digital service and customer service professions and has been founded, and is managed, by industry leaders to create better customer, business, career and industry outcomes. Learn more about ACXPA >

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