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July 27, 2026
HomeAuthorsTrevor Michael

Articles by Trevor Michael

About Trevor Michael
Trevor Michael is a Customer Contact Industry Specialist of Select VoiceCom. He has operated successfully within this niche industry for over ten years across Australia, New Zealand, and Southeast Asia. He enjoys writing, reading, and going to social events.
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How to motivate remote call centre agents
Call Centre Management Tips

5 Ways to Inspire and Motivate Remote Call Centre Agents

October 20, 2020 Trevor Michael

COVID has forced contact centres to adapt quickly so we share 5 tips on how you can help inspire and motivate remote call centre agents.

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NEW INDUSTRY ASSOCIATION in AUSTRALIA!

After 11 years, CX Central has now transitioned to the Australian Customer Experience Professionals Association (ACXPA).

ACXPA connects Australia’s contact centre, customer experience, digital service and customer service professions and has been founded, and is managed, by industry leaders to create better customer, business, career and industry outcomes. Learn more about ACXPA >

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