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September 3, 2026
HomeAuthorsHolger Reisinger

Articles by Holger Reisinger

About Holger Reisinger

Holger is a seasoned global executive with more than 25 years of experience from Fortune 500 companies to fast-growing start-ups in the high-tech industry.


In addition to his role at Jabra, Holger is an accomplished speaker who presents at press and analyst events, industry conferences and sales trainings, and offers “expert opinion” to various industry media.

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Do we still even want Humans in Customer Service
CX Executive Tips

Do We Still Want Humans in Customer Service?

September 20, 2017 Last Updated: November 18, 2019
Holger Reisinger

In the age of increasing automation options for call centres the question has to be asked do we still want humans in customer service?

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NEW INDUSTRY ASSOCIATION in AUSTRALIA!

After 11 years, CX Central has now transitioned to the Australian Customer Experience Professionals Association (ACXPA).

ACXPA connects Australia’s contact centre, customer experience, digital service and customer service professions and has been founded, and is managed, by industry leaders to create better customer, business, career and industry outcomes. Learn more about ACXPA >

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