Skills & Training 5 Great tips to build your call centre resilience May 17, 2017 Last Updated: January 1, 2020Luke Ross Working in a call centre can be tough work so we’ve got 5 great tips to build your call centre resilience that will have you sailing through the day!
Call Centre Team Leader Tips 5 powerful tips to improve your call centre coaching skills May 10, 2017 Last Updated: July 22, 2021Luke Ross If you manage employees in a call centre these five call centre coaching tips will enable you to deliver better coaching sessions with happier employees.