Darren Rushworth is the president of NICE APAC. When the world’s leading companies want to improve their business performance, increase their operational efficiency, prevent financial crime, ensure they’re fully compliant, or enhance their safety and security, they talk to NICE.
While the shift to call centre work from home has been rapid, thoughts are now turning to the challenges in managing quality for remote contact centre workers. Thankfully we’ve got a few tips that can help.
For the contact centre industry it’s been a true game-changer – learn the benefits of a Cloud-Based Contact Centre and how it can benefit your business.
