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May 18, 2026
HomeAuthorsRavi Saraogi

Articles by Ravi Saraogi

About Ravi Saraogi
Ravi is the Co-founder & President-APAC, leads Sales, Delivery and Customer Success for Uniphore. He has vast experience in directing technology teams in initiatives spanning mobile theft security, wireless network development, and mobile learning applications. He’s known for his excellent analytic skills, dexterity in problem resolution, and proclivity for driving operational excellence.
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Trends focus on for CX in 2022
CX Executive Tips

It’s time to focus on CX in 2022

December 22, 2021 Last Updated: May 25, 2025
Ravi Saraogi

Uniphore’s Ravi Saraogi reveals what trends to expect for CX in 2022 including AI, low-code and promise management.

How AI-powered contact centres are changing the game
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June 29, 2021 Ravi Saraogi

Conversational AI can transform CX, augmenting agent capabilities to improve productivity and employee experience, and power front and backend operations.

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NEW INDUSTRY ASSOCIATION in AUSTRALIA!

After 11 years, CX Central has now transitioned to the Australian Customer Experience Professionals Association (ACXPA).

ACXPA connects Australia’s contact centre, customer experience, digital service and customer service professions and has been founded, and is managed, by industry leaders to create better customer, business, career and industry outcomes. Learn more about ACXPA >

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